Security

Delivery Enquiries

Our suppliers normally ship orders directly to our customers using a next working day 09:00 - 17:00 signed for courier service providing the goods are in stock at time of order (Intruder parts can take longer).

Occasionally your order may be delivered by multiple couriers from multiple locations, this will be evident by the delivery notes provided with each delivery.

Please remember we do not charge for and cannot guarantee next day delivery as occasionally couriers simply do not meet their service level agreement.

On rare occasions an item may be out of stock at time of order resulting is part shipment or a delay.

We may occasionally offer a substitute product to fulfil and order and will contact you by email to advise prior to dispatch.

To request an update on your order please complete the form below.

Contact Name: *
Company:
Email: *
Please enter email used when order was placed
Invoice No:
(starting PO)
Order Date: *
Date order was placed
Issue: *
Please select
Any further details:
Please detail what information you require