Security

Sealing External Call Points

Installing external call points - IP Ratings

Please note that most call points do not have an IP rating unless they are installed correctly, to achieve an IP rating manufacturers recommend that call points have additional sealing completed by the installer. Please see details below as a guideline to best industry practice when installing.

Flush fitting panels require the face plate to be sealed with a watertight gasket (silicone sealant or self adhesive foam tape) on both the sides and top where the overlap of the face plate meets the surface into which it is to be flush fixed, in addition if the product is installed into a metal post or hollow brick pillar, the column below the cut out will require sealing to prevent evaporated ground water from condensing inside the call point.

Surface fitting panels require the surface box supplied is installed in a sheltered location and be sealed with a watertight gasket (silicone sealant or self adhesive foam tape) on both sides and top where the surface box meets the surface to which it is to be fixed, in addition if the product is installed onto a metal post or hollow brick pillar, the cable access cut out will require sealing to prevent evaporated ground water from condensing inside the call point, this will achieve a similar rating to IP54 (protected against dust and splashing water). Where a sheltered/covered location is not practical additional sealing to up-rate the call point to withstand driving rain must be installed, typically this will mean adding an additional watertight gasket (silicone sealant or self adhesive foam tape) to close off the panel gap between the face plate and the surface housing.

The recommendations for sealing panels described are industry standard best practice and are required to maintain the warranty of the product.