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Intruder Alarm Technical Support

Due to the nature of the Intruder alarm industry and your insurance company requirements, there is no end user technical support available.

Intruder alarm systems are normally provided by specialist installers who are able to provide a design, installation, commissioning and technical emergency support service 24 hours a day. If you are experiencing a problem with your system or considering an upgrade/new installation you should contact a company in your area offering these services for assistance.

For these reasons Online Security Products supply wholesale intruder alarm parts to the trade only.

NB: Some companies supplying security products (i.e. Scantronic, Menvier, Castle Care and others) will not accept returns of unwanted goods, will only provide technical support to registered installers and will only accept returns for warranty repairs following their provision of an RMA number to a registered installer. Please be aware when purchasing such goods that they are intended for professional use only.