All returns require a returns material authorisation (RMA) from the manufacturer, please complete the form below and we shall apply for an RMA on your behalf. If you need to return several items please complete one form per item (or kit). We will email the RMA number and the return address ASAP.
1 Unwanted goods must be returned for credit within 7 days of receipt and will be checked by the manufacturer to ensure they are new and complete, the process takes on average 3 - 6 weeks, no refunds will be issued prior to completion of this process. a re-stocking fee (typically 20%) will usually apply to unwanted items. To see our terms please click here
2 All returns are to be shipped directly to the manufacturer for processing - goods returned to our Leeds office will be rejected.