| Terms & Conditions22 November 2009This website is expressly offering services to supply professional security products from participating companies and manufacturers (PCM) directly to companies and individuals who are offering (reselling) the products as part of a professional service they provide to design, install and maintain professional security solutions to their customers (services). Leeds Project Management Ltd T/A Online Security Products (OSP) expect companies and individuals purchasing products to have expertise in the services they offer their customers and to know and understand the suitability for purpose of the products as offered for sale by participating companies via the OSP e-commerce website prior to entering into an agreement to buy. The products offered for sale on this website are covered by a business to business contract and are excluded from the distance selling regulations (2000). Some PCM listed have a design assistance service helping security professionals in their business of supplying services to choose products which will best meet the requirements of their customers, this service is not provided by OSP and is only available direct from our PCM. Whilst every effort has been taken to ensure correct images and technical details are supplied, no warranty is given as to the correctness of this information which is reproduced "as is" and as supplied by our PCM, it is the responsibility of the PCM to update and supply these details, all of which are subject to change without notice, if in doubt, please contact the PCM direct for latest versions of documents and or technical data sheets. OSP accept no liability for the delivery of goods and services which are supplied directly to our customers from the PCM. OSP provides a service to maintain an e-commerce website, our liabilities include and are limited to the capture of billing and delivery addresses (no attempt to validate addresses is made, addresses for delivery are used as supplied by our customers, please note our couriers will require a signature at time of delivery, addresses rejected by our PCM will cause delays until a valid address is available), processing payments and obtaining authorisation from the PCM for returns for credit under the PCM specific terms, OSP pass the terms and conditions of supply, returns, warranties and refunds as provided by the PCM directly on to our customers. Technical support is the responsibility of the PCM direct, OSP are not liable to provide these services, where OSP are involved our liability is limited to passing information as supplied by our PCM to our customers, no liability is accepted by OSP for the accuracy of this information. Warranties are provided directly by the PCM on a RTB (return to base) basis and are expressly provided under the individual PCM terms which which are published below for convenience only and may be out of date, full up to date copies of each PCM terms are available on request. Returns and repairs are provided under the terms of the PCM of the products concerned, OSP will not accept returns to our registered office address, all returns must be supported by an RMA supplied direct from the manufacturer of the product. Refunds are provided following a faulty item returned against an RMA and only if/when the PCM agrees that a refund is appropriate in favour of a replacement/repair under their terms and warranty agreement, refunds made by OSP will be paid by cheque or directly to the card used to make the original purchase in these circumstances. Note: Some PCM make re stocking and/or testing fees for unwanted or returned goods, damaged items not covered by warranty and return shipping if appropriate, these additional charges are excluded from any refunds made by OSP. All products offered for sale are marked as tested to required standards as appropriate for sale in Europe including CE, ROHS, R&TTE and are marked WEEE where appropriate, OSP are not responsible for ensuring these tests are conducted, we choose high quality PCM who supply products pre tested and marked to standards as appropriate for the products offered for sale, copies of test certificates and other appropriate documents will be supplied by the PCM on request. All prices are excluding VAT at applicable UK rates. All Trade Prices are based upon a discount from the published list prices supplied by the PCM, a "list price" is the price a company or individual providing services would use as the basis of calculating their price for products when supplied as part of their provision of these services to their clients. Right to cancel, you have the right to cancel your order and return the products, cancellations received and processed prior to dispatch will qualify for a full refund, orders cancelled after dispatch are subject to shipping costs, re stocking fees and other charges as per the PCM own terms, please refer to the individual manufacturers terms applicable to the products forming your order. NOTE: where an order contains products from several manufacturers, there may be several sets of terms applicable. Shipping is offered free of charge on some transactions but is not free of charge to our PCM, any returns are subject to a charge equal to these costs which may vary depending upon size, weight and number of cartons. Shipping outside mainland UK is set at different rates and delivery times, please select the appropriate delivery method during the website checkout procedure, failure to select an appropriate shipping method does not remove the requirement to pay for shipping, title to goods remain with Online Security Products and warranties are invalidated if shipping payments are not made. TERMS & CONDITIONS OF SALE FOR C.D.V.I LTD 12 November 2008Brands Include
The agreement shall be in accordance with English Law and supersedes any previous Agreement between the buyer and the seller. The placing of an order shall include acceptance of the following terms and conditions. Only our terms shall apply and shall not be deemed as forming part of any other contract. 1. PRICE Prices are believed to be correct at time of going to press but may vary without notice. Goods will be invoiced at the price ruling at the date of despatch and we reserve the right to amend any errors or omissions. Value Added Tax will be added at the time of invoicing. 2. PAYMENT (changed section to meet OSP liabilities) Responsibility of Leeds Project Management Ltd T/A Online Security Products for goods supplied via www.onlinesecurityproducts.co.uk website 3. DELIVERY (changed section to meet OSP liabilities) OSP website offers billing an delivery address areas for completion during checkout, it is the buyers responsibility to ensure that these are supplied correctly and that postcodes etc are correct, NOTE: the delivery and billing (if the same) addresses supplied during checkoput are supplied electronically for dispatch and are the versions used for shipping. If no specific instructions are included in the customer’s order, consignments will be dispatched by our normal route and mode of transport to the usual destination or the destination indicated on the customer’s order. CDVI Ltd accepts no responsibility for errors where written confirmation has not been received. Every effort is made to meet quoted delivery dates, but it is impossible to guarantee them. CDVI Ltd shall not be liable in any way for failure to deliver on time whatever the reason. 4. LOSS IN TRANSIT All goods are packed to ensure safe carriage, and the company cannot accept responsibility for loss or damage in transit. Complaints of loss or damage must be notified to the carriers and CDVI Ltd within 3 working days of the date of delivery; a claim must similarly be made within 7 days of the date of delivery. 5. ACCEPTANCE OF GOODS We reserve the right to require the customers to take delivery of goods ordered at the agreed times, or, where goods cannot be accepted at these times, to render invoices for instruments completed, payments to be effected within our stated credit terms 6. REPAIRS All goods returned to us for repair will be inspected and repaired/replaced within 5 working days. In warranty repairs will not carry any charges, provided the products were found to be faulty due to component failure – obvious misuse or abuse of the products will invalidate any warranty, and charges will be applied the same as out of warranty repairs. Out of warranty repairs will be subject to charges which cover the labour, replacement components and carriage. Where we deem a repair to be uneconomical, we will contact you for a decision on our course of action. 7. ADVANCE REPLACEMENT Replacement items for goods not manufactured by CDVI Ltd will only be arranged after prior agreement with manufacturer. The warranty on all goods supplied by CDVI Ltd is on a return for repair basis and not to send out advance replacements. At our discretion and only to credit account holders CDVI Ltd may agree to send out advance replacements though this service is not to be expected. CDVI Ltd shall not be liable in any way for failure of any product supplied. In particular CDVI Ltd shall not be liable for labour costs involved in replacing faulty items or fault finding. 8. RETURNED GOODS Goods returned for credit will only be accepted if they are accompanied by our returns documents – this document can be downloaded from our website, or can be faxed/emailed to you from our office. This document must be filled in with as much information as possible, to enable us to administer the product(s) when they are received at our goods-in department. Any goods received without the documentation will not be processed. Goods must be returned in their original boxes, complete with instructions etc, and undamaged. A minimum handling charge of 20% will be made for all goods returned for credit and all will be subject to our discretion. 9. SUITABILITY OF PRODUCT We accept no responsibility that goods stipulated by you are sufficient for any particular purpose. Verbal instructions are accepted on the basis that CDVI Ltd will not be held responsible for mistakes arising therefrom. 10. GENERAL In accordance with CDVI Ltd’s policy of progressive improvement, we reserve the right to alter the specification and/or price of any article without prior notice without incurring any liability. All information and data given in company literature is subject to variation and is for general information only. All goods or services referred to on outstanding invoices due to CDVI Ltd by the Buyer shall remain the absolute property of CDVI Ltd until payment of all invoiced amounts have been received and cleared. In the event of default by the buyer responsibility for payment in full of all goods and services ordered by the Buyer together with costs and interest is that of the Buyers Directors either individually or collectively. It is a condition of trading that such Directors will indemnify CDVI Ltd for all costs and losses due howsoever In the event of default by the buyer responsibility for payment in full of all goods and services ordered by the Buyer together with costs and interest is that of the Buyers Directors either individually or collectively. It is a condition of trading that such Directors will indemnify CDVI Ltd for all costs and losses due howsoever caused. Accreditations & Warranties - Burton Safes Ltd - Jan 2009Burton Safes are a leading supplier of domestic and commercial safes in the UK and Ireland. Our aim is to offer a high quality range of products that meet the demands of both the public and the insurance industry. We strive to back up the quality of our products with first class customer service. Testing Burton Safes believe in offering reliable and realistic cash ratings on their safes. As a result many of our safes are now independently attack tested to European standards, EN1143-1 & EN14450. This means that our customers can have peace of mind in the security of their safe. Cash Ratings These are an indication of the security level of a safe and the maximum level of money that should be stored inside it. A cash rating is what an underwriter will insure the contents of the safe for and can be multiplied by 10 times for jewellery. Therefore a £1000 cash rated safe would be suitable to store £10,000 worth of jewellery. The cash ratings given in this brochure are only a guide and assume correct installation. Insurance companies’ ratings vary and higher or lower figures might be applied. If it is important always check with your insurance company before purchasing a safe. Installation Many safes are best installed by a professional locksmith or safe engineer. However, some of the smaller, domestic safes in this brochure are suitable for DIY fixing. If in doubt always consult your Burton Safes Stockist. Warranty Burton Safes branded products offer a 2 year warranty in respect of materials and workmanship. Keyguard Security branded products carry a one year warranty.* Dimensions Unless otherwise stated all dimensions are in millimetres and are in the order height x width x depth. All weights & dimensions are approximate. They are often rounded to the nearest 5mm or 5kg. E & OE. *Warranty applicable to the lock is limited to that offered by the lock’s manufacturer. Terms & Conditions of A-Data Ltd - September 2009CCTV Product range
TERMS & CONDITIONS OF SALE 1.0 Definitions In these terms and conditions 1.1 "A-DATA LTD” (hereafter referred to as A-DATA) registered office is situated at 53 Kent Road, Southsea, Hampshire, PO5 3HU 1.2 "Buyer' shall mean the person, organisation, firm or company from whom orders are received. 1.3 "Product(s)' shall mean the range of computer equipment, other product(s) accessories and components supplied by A-DATA from time to time. 1.4 "Order” shall mean an order placed with A-DATA at its premises. 2.0 Quotes 2.1 Quotes issued by A-DATA shall not constitute a binding contract until acceptance by A-DATA and the Buyer. 3.0 Orders, Acceptances and Cancellation 3.1 An order shall be accepted only upon and subject to the A-DATA current terms and conditions of sale. The buyer understands and agrees that future orders are subject to A-DATA Terms and Conditions. No other express terms, written or oral shall be incorporated into the contract unless confirmed in writing by a director of A-DATA. 3.2 No cancellation or amendment of any order will be accepted unless received by A-DATA in writing at least three days before the delivery date notified by A-DATA to the Buyer. 3.3 No cancellation or amendment of an order will be accepted where product(s) have been manufactured ordered or purchased by A-DATA , to meet the Buyer’s requirements or where a special price has been negotiated with the Buyer. 3.4 This does not affect any statutory rights the Buyer may have. 3.5 All prices quoted to the buyer are on the basis of full quantities specified by the buyer. A-DATA reserves the right to revise prices in the event of alteration of the quantity of product(s)s being ordered. 4.0 Price of Product(s) An order is accepted only on the condition that the prices of the product(s) shall be those in force at the date of dispatch of the product(s). All prices and other sums payable by virtue of these terms and conditions are subject to the addition of Value Added Tax or such other tax required to be paid by law at the rate for the time being in force. Prices are also exclusive of installation charges and carriage fare. 4.1 Where an estimate or quotation is given and is based on information supplied by the Buyer and that information is subsequently changed or proves to be incorrect, A-DATA reserves the right to increase the price or cancel the order. 5.0 Product(s) Specification The Buyer shall, within 21 days from, and including the date of the delivery of the product(s), carry out, at its own expense tests to ensure that the product(s) satisfies the buyer reference specification as set out in the delivery note, and shall notify A-DATA in writing within such 21 day period of any failure of the product(s) to meet the referenced product(s) specification. If no such written notice is received by A-DATA within such 21 days, the Buyer shall be deemed to have accepted the product(s) as satisfying the product(s) specification. A-DATA reserves the right to alter such specifications without prior notice to the customer and without liability on the part of A-DATA and no warranties are given by A-DATA in respect of such alterations. 6.0 Delivery 6.1 The Buyer shall at the time of placing an order with A-DATA specify, in writing, the dates, addresses and any general instructions for the delivery of the product(s). 6.2 A-DATA shall use its best endeavours to supply and deliver the product(s) in accordance with any such dates, addresses and any general instructions specified by the Buyer. 6.3 The Buyer shall pay reasonable delivery charges to A-DATA. Such charges shall be published from time to time by A-DATA. 6.4 This does not affect any other rights or remedies A-DATA may have. 7.0 Risk & Title 71 Risk in the product(s) shall pass from A-DATA to the Buyer on delivery of the product(s) to the Buyer or the specified delivery address advised by the buyer. 7.2 The title of the product(s) shall remain the property of A-DATA until payments of all sums owing to A-DATA on any product(s) have been discharged in full. 7.3 The Buyer shall not interfere with any of A-DATA’s distinguishing marks or labels attached to the product(s) before the product(s) have been paid for in full. 7.4 The Buyer shall store the product(s) separately from any other product(s) until they become the Buyer's property or they are attached to or incorporated in other product(s) or they are delivered to a Purchaser by the Buyer. 7.5 If the Buyer sells the product(s) to a Purchaser, ownership of the product(s) will pass to the Buyer immediately before the product(s) are delivered to the Buyer's Purchaser and the Purchaser shall hold the proceeds of the sale on trust for A-DATA in a separate bank account, A-DATA may trace the proceed of the sale that the Buyer receives into any bank or any other account that the Buyer maintains. A-DATA may also by written demand require the Buyer to assign to A-DATA the Buyer's rights to recover the price from its Purchaser. a) In consideration of A-DATA agreeing to supply product(s) to the Buyer and entering into this agreement with the Buyer, the Buyer hereby agrees absolutely to assign to A-DATA the Buyer's right to recover from the purchaser the price of product(s) supplied (by way of purported sale or otherwise) by the Buyer to the purchaser in respect of which product(s) the Buyer has not paid A-DATA in full at the time of the said supply to the purchaser. b) No further action will be necessary by either A-DATA or the buyer to convert this agreement to assign into an absolute assignment, which assignment will be deemed to come into affect simultaneously with the supply of any product(s) by the buyer to the purchaser. c) Nothing in these provisions shall prevent A-DATA from recovering the price of product(s) supplied to the Buyer directly from the Buyer at any time, save that where A-DATA recovers the price from the purchaser by reason of the above assignment credit will be given to the buyer for any part of the price so recovered. d) Nothing in these provisions shall be taken by way of implication or otherwise as conferring on the Buyer the right to sell or otherwise transfer possession of product(s) supplied by A-DATA to the buyer. 7.6 At no time must the buyer add labels to machines as warranty will be invalidated. 8.0 Payment 8.1 All credit customers must complete a credit application form which A-DATA will submit to Barclays Bank for credit approval. A credit line will only be offered on Barclay’s approval. 8.2 A-DATA shall render an invoice on delivery of the product(s) to the Buyer. Payment for the product(s) delivery charges and any taxes shall be due and payable by the Buyer to Barclays Bank plc. not later than 30 days from the date of invoice unless specifically agreed otherwise, and without the right of deduction or set off. Unless terms of credit have been agreed, all product(s) supplied by A-DATA must be pre-paid by the Buyer. 8.3 All credit account invoices are assigned to Barclays Bank plc to whom payment must be made and whose receipt therefore is valid. 8.4 A-DATA's rights under the agreement will not be affected by any forbearance or concession made by A-DATA. 8.5 The Buyer shall immediately notify A-DATA in writing in the event of the following. a) Change or alteration in your trading name. b) Change of banker. c) Any change of Directors, Principals and Partners. d) Change of your address or that of any Director, Principals or Partners. A-DATA shall be at liberty at any time to vary or suspend any terms of credit or credit limit given to the Buyer. 9.0 Warranty 9.1 A-DATA warrants that the product(s) shall be free from defects in materials or workmanship. The period of such warranties shall be as set in the current price list. The warranty period shall commence on the date of despatch of the product(s) to the Buyer. Any alleged defects in the product(s) must be notified in writing within 21 days of receipt of the product(s). 9.2 In the event of any established breach of warranty, A-DATA shall repair or replace in its absolute discretion any defective product(s). The Buyer shall be liable for the delivery charges incurred in returning the defective product(s) to A-DATA, but shall not be liable for the cost of the repair or the replacement of the product(s) to the Buyer. 9.3 Repairs undertaken by A-DATA under the terms of its warranty are guaranteed for 90 days from the date of dispatch to the Buyer. 9.4 Where A-DATA in its absolute discretion replaces any defective product(s), the warranty on such replacement product(s) shall continue in effect for the remainder of the unexpired term of the warranty commencing from the date of dispatch of the defective product(s). Replaced product(s) become the property of A-DATA 9.5 The warranty shall not cover any defect caused: a) by fair wear and tear. b) in whole or in part by the negligence of the buyer or a user. c) by improper or unauthorized use of the product(s) including any attempt to carry out repairs or modifications to the product(s). d) by causes external to the product(s). 9.6 The buyer shall have no claim for loss of profits or contracts or consequential loss which may be suffered by the buyer or by any third party arising out of such breach of warranty. 9.7 Failure by the customer to settle accounts rendered for product(s) supplied will render the warranty null & void. 9.8 Returns Procedure a) The customer shall be responsible for the cost of carriage and insurance in respect of all product(s) returned by the buyer to A-DATA for repair, replacement or credit which product(s) will be at the risk of the buyer until actual receipt there of A-DATA. b) A-DATA will not accept returned product(s) for repair, replacement or credit unless such a return has been agreed in advance and the product(s) are received in stock condition, original packaging and clearly marked with the appropriate "Returns Materials Authorisation' number issued by A-DATA at the time of the intent to return the product(s) is notified to it together with a full description of any alleged defect. c) Any notification of return dead on arrival (DOA) product(s) must be made no later than 7 days from the date of invoice. d) A-DATA reserves the right to determine whether returned product(s) will be repaired, replaced or credited under absolute discretion of A-DATA. e) A-DATA reserves the right to levy a surcharge of 25% of the value of the product(s) to the buyer in the event of returned product(s) being found to be in working order in accordance with the specifications of the order f) A-DATA reserves the right to replace product(s) with product(s) considered by A-DATA to be equal specifications to the product(s) being replaced. g) Notwithstanding, A-DATA will not be liable to any claim of value greater than the product(s). 10. Storage In the event that written dates, addresses and general instructions for delivery of the product(s) are not notified to A-DATA at the time of placing the order, A-DATA shall be entitled to store the product(s) and the buyer shall be liable for the reasonable cost of such storage. 11. Design Changes A-DATA reserves the right to supply product(s) with design and specification changes as technological development may require without prior notice. 12. Intellectual Property The Buyer shall promptly notify A-DATA of any claim received by the Buyer alleging an infringement of patent or other intellectual property rights of a third party. A-DATA will refer such matters forthwith to the manufacturer of the product(s). The Buyer shall co-operate with A-DATA in defending any patent or other right claimed in respect of the product(s) and the Buyer shall execute all such documents and do all things as A-DATA may require pursuant thereto. A-DATA shall not be liable to the Buyer in respect of any patent infringement or claim based upon the use of product(s) or a part thereof modified for use in connection with equipment or devices not supplied by A-DATA or in a manner for which the product(s) were not designed. Liability is further limited to use of the product(s) in countries for which patent protection has been obtained. 13. Force Majeure A-DATA shall not be liable for any failure to supply and/or deliver product(s) for any incomplete supply or delivery or for any damage to or defect in the product(s) caused by strikes, lockouts, labour disturbances, Acts of God or any reason beyond A-DATA's control including any act or default of A-DATA 's own suppliers, the Buyer or third parties. 14. Representation No agent of A-DATA has authority to make oral representations prior to or after placing an order. Nor, subject to Clause 2.1 has any agent of A-DATA authority to vary or modify the terms and conditions herein unless confirmed in writing by a director of A-DATA. 15. Termination A-DATA may immediately terminate this contract and claim damages from the Buyer if the Buyer: a) does not or not in time or not properly fulfil its obligations under this contract. b) suffers distress or execution to be levied against it, makes or proposes to make any arrangement with its creditors, becomes bankrupt or, being a company, goes into liquidation (other than voluntary liquidation for the purposes of re-organisation), or Receivership or have an administrative receiver appointed. 16. Health & Safety The buyer shall take all reasonable steps to ensure that product(s) are used in accordance with any relevant information or advice which A-DATA may make available to the buyer including without limitation drawing the buyer attention to A-DATA Company’s instructions and warnings relating to the safe and proper use of the product(s). 17. Assigned Invoices Where an invoice has been assigned to a third party, any terms and conditions applied by the assignee shall be in addition and not supersede the terms and conditions of A-DATA 18. Governing Laws These terms and conditions shall in all respects be construed under the Law of England. Version 1 JR 16.11.07 Terms and Conditions of Sale GFE 15/05/09Any and all contracts of sale by Global Fire Equipment Ltd.(the Company) shall be subject to these conditions.‘The Customer’ is the person, company or firm that orders the goods or services supplied by the Company. ‘Goods’ are any goods or services supplied by the Company. Any drawing, description or specification given by the Company in respect of the Goods shall not form part of any contract of sale with the Company. The Customer accepts responsibility for assessing the suitability of any Goods supplied, for any purpose that he requires. No order shall be binding on the Company unless accepted in writing. No order given to the Company may be cancelled unless agreed by the Company in writing. The Company shall sell, & the Customer shall purchase the Goods in accordance with the written order of the Customer accepted by the Company in writing, this will form the Contract. Each order received by the Company is accepted as a different contract. Any previous orders or contracts are completely separate, and cannot have any effect on a new contract. Where the order acceptance is on terms different from those within these conditions, these conditions shall prevail if there is any dispute. The price payable for Goods, shall be the price specified in the order. The Company reserves the right to increase prices without prior notice. The goods remain the property of the Company until fully paid for, including any VAT, any local taxes, carriage charges and any interest accrued. Prices quoted or published are minus any VAT or additional taxes that prevail at the time of sale. The Customer will pay any VAT or additional taxes that prevail at the time of sale. Payment for the Goods will be made in the currency displayed on the invoice supplied shortly after the supply of the Goods. Payment is to be to the Companies office on the first day of the month as stated on the invoice. Payment becomes due on the first day of the month, the second month after dispatch. ( ie. Goods supplied in January will be due for payment on the first day of March.) . All payments shall be made in full without deduction in respect of any counterclaim however arising. If the Customer fails to make due payment under the contract, the Company shall be entitled to interest at the rate of 4% above the base rate of Lloyds TSB from the time the invoice becomes due until the time payment is received. If the Customer fails to make any due payment, the Company shall be entitled to treat the contract as repudiated by the Customer. The Company reserves the right to put a Customers account on hold (refuse to supply further goods) as soon as it deems necessary to protect itself from bad debt. Deferred payments are only acceptable on the express permission of the Company in writing and signed by the Managing Director. As soon as the Customer becomes overdue on any payment, the total amount outstanding, including any amount not yet due, will become due, and will be paid by the Customer to the Company on demand. If the Customer is levied any resolution or petition for winding up or the Customer receives a petition for bankruptcy or an administration order, all monies owing to the Company will immediately become due, and will be paid immediately. The Customer will furnish the Company with any relevant information regarding timed delivery and address to which goods are to be delivered promptly. Normal delivery terms are ex works, however the Company will on the request of the Customer arrange delivery at the Customers expense. The Company reserves the right to use whatever means at its disposal to have the goods delivered. Any delivery time indicated by the Company is estimated only, and will not form any part of a contract. Delivery shall be deemed to take place when the goods arrive at the delivery address, before unloading. The Company does not accept liability for any damage caused in transit if the goods have been signed for without any indication of damage on the delivery docket at the time of delivery. In any case, all and any claim for damaged goods must be received in writing by the Company within seven days of receipt of goods. If the Customer refuses delivery or returns goods that where ordered the Customer will reimburse the Company for any expense incurred and will pay a handling charge of not more than 10%. All risks in the goods shall pass to the Customer on delivery. All patent, design, or copyright, will remain the absolute property of the Company. The Company shall not in any event be liable for any special, indirect or consequential loss, damage, costs or claims for any defective material or goods supplied, the Companies only liability will be to replace any defective items that fail within twelve months of sale. Any goods returned as defective and subsequently found to be in good condition will incur a handling charge of not more than 10% of the value of said goods. The Customer will not apply its own trade or any other mark on goods supplied by the Company without written permission of the Company. Should the Company be unable to perform any of its duties or obligations under the contract for any reason beyond its control, the Company cannot be held liable for any losses suffered by the Customer. Failure or delay by the Company to enforce any of the conditions does not affect the Companies right to enforce or implement these conditions in any way. If any of the conditions mentioned are held unenforceable, the remaining conditions shall not be prejudiced and shall continue in full force and respect. Returns Policy(1) Warranty period(1a) All products which are manufactured by Global are warranted for a period of 12 months from date of purchase. (1b) Our warranty covers any defects in materials and workmanship in our hardware products. This warranty does not cover problems that result from:
(1c) Goods of other manufacturing origins will be subject to those manufacturers’ conditions and policies which are beyond our control. (2) Return of goods under warranty (2a) All goods returned under warranty must be accompanied by paperwork stating customers name, reference number, items being returned, and a brief description of the fault. (2b) Items returned without any fault specified will incur a £10.00 inspection fee. (2c) Goods found to be faulty within the manufacturers warranty terms will be repaired without charge or credited in full. (2d) Items returned under warranty which are in an unsaleable condition e.g. holes drilled in cabinets, scratched/dirty enclosures, paint smeared on products etc., cannot be considered for credit irrespective of whether the unit is in or out of warranty. (3) Return of goods not under warranty (3a) Goods not under warranty must be accompanied by paperwork stating customers name, reference number, items being returned and a brief description of the fault. (3b) Items returned without any fault specified will incur a £10.00 inspection fee. (3c) Labour charges for work carried out on goods not within the warranty period will be charged at £20.00 per hour. No repair work will be carried out without your consent and any additional charges e.g. replacing components, repackaging etc, will be made known at time of occurrence. (4) Items returned for credit (4a) Items returned for credit will incur a 10% restocking fee (4b) When retesting, repair or repackaging of equipment is required before it can be restocked any charges made will be in addition to the 10% handling fee. (4c) Any goods requiring credit must be no more than 6 months old. (5) Replacements (5a) No replacement items will be sent without an appropriate order. (5b) Account customers will be invoiced as per Global’s standard terms. (5c) A pro-forma invoice will be raised for non account customers. Payment in full must be received before goods are dispatched. (6) Inspection. (6a) Goods arriving at customers premises should be inspected for damage, as once signed for the goods become the responsibility of the customer, and any damage not noticed at signing will be the customer’s responsibility. This policy is subject to change or revision at any time by the company without prior notice.
|
| |||||||||||||||||||||||||||||||||||||||
| . .
|